Repair Authorization Terms

https://fixservicenyc.com/repair-authorization-terms

I authorize FIX SERVICE CORP, doing business as FIX SERVICE, and its employees, technicians, contractors, and authorized representatives to perform the repair, diagnostic, inspection, maintenance, testing, and related work described in this repair order, estimate, invoice, or authorization, together with any necessary materials, parts, supplies, and procedures approved by me.

I authorize FIX SERVICE to operate, move, park, road test, inspect, diagnose, and deliver the above vehicle as reasonably necessary for diagnostics, repair, inspection, quality control, testing, parking, pickup, or delivery purposes.

I understand that all approved labor, diagnostics, inspections, programming, coding, calibration, special order parts, installed parts, used parts, electrical parts, fluids, chemicals, and completed services are generally final and non-refundable, except where required by law or expressly approved by FIX SERVICE in writing.

I understand that if I supply my own parts, those parts may not meet manufacturer specifications, may be defective, may be used, may be poor quality, may be incomplete, or may not be compatible with my specific vehicle. FIX SERVICE is not responsible for the quality, fitment, performance, reliability, safety, warranty, or failure of customer-supplied parts.

I understand that FIX SERVICE does not provide a parts warranty on customer-supplied parts. Labor warranty may be limited or unavailable when customer-supplied parts are installed. If a customer-supplied part is incorrect, defective, incompatible, incomplete, fails after installation, or causes additional issues, I remain responsible for labor, diagnostics, additional parts, towing, storage, and any related charges, unless prohibited by law.

I understand that any warranty provided by FIX SERVICE applies only if stated in writing on the invoice, repair order, warranty document, or other written agreement. Warranty coverage may be limited by time, mileage, part type, vehicle condition, customer-supplied parts, used parts, commercial use, abuse, overheating, lack of maintenance, prior repairs, related system failures, or other stated warranty limitations.

I understand that FIX SERVICE does not cover towing, transportation, delivery, rental vehicle, loss of use, lost income, inconvenience, hotel, rideshare, storage, or other incidental or consequential expenses under any warranty unless FIX SERVICE expressly agrees in writing or unless required by law. Any towing, transportation, delivery, or related expense is the customer’s responsibility unless otherwise agreed in writing.

I understand that I am responsible for removing personal belongings, valuables, cash, documents, electronics, tools, toll tags, garage openers, firearms, controlled items, and other personal property from the vehicle before leaving it with FIX SERVICE. FIX SERVICE is not responsible for loss or damage to personal items left in the vehicle, or for loss or damage caused by fire, theft, weather, vandalism, accidents, acts of God, third parties, or other causes beyond FIX SERVICE’s reasonable control, except where liability cannot be limited by law.

I understand that I have the right to request the return of replaced parts where required by applicable law. Such request should be made in writing before the work is completed. Certain parts may not be returnable, including warranty parts, exchange parts, core parts, hazardous materials, parts that must be returned to a supplier or manufacturer, and parts restricted by law or supplier policy.

I understand that I am required to pick up my vehicle within 24 hours after FIX SERVICE notifies me that the vehicle is ready for pickup, unless a different written arrangement is made. If the vehicle is not picked up within that time, storage charges may apply where disclosed and permitted by law. The current storage charge is $100 per day, unless a different amount is stated in writing or required by applicable law.

I acknowledge that I have read and understand these terms. I agree that these terms are part of my repair authorization, repair order, invoice, and customer agreement with FIX SERVICE.